Complete Patient Forms


Returns and Refunds

If you are dissatisfied with any product purchased on or, you may return the item(s) within 30 days of the shipping date for a full refund of the cost of the item(s)*. Shipping fees will be refunded only on orders that the original item(s) were damaged. All other shipping fees are non-refundable.

* The item must contain at least 3/4 of the original product. We cannot accept returns on GloMinerals products.

Prior authorization is required on all returns. We cannot accept any return without prior authorization. To obtain authorization for a refund, please call 512-263-0057. If returning merchandise, you must include all parts, pieces, and printed material in order to be eligible for a refund. Return acceptance is at the sole discretion of The Derm Boutique.

Please allow up to two weeks for the return to be processed.

Returned items should be mailed to:

The Derm Boutique
Attn: Returns
1313 RR 620 South, Ste 201
Lakeway, TX 78734

If you should need further information regarding the return of any of our products, please do not hesitate to call us at 512-263-0057 during our business hours (Monday through Thursday, 7:30 AM to 4:00 PM and Friday 8:00 AM to Noon CST).


Cancellation Policy

You will not be billed for a cancelled or missed appointment. When possible, we prefer that you cancel your appointments at least 2 business days in advance to allow for other patients to be scheduled for those times.

If your order for products is cancelled prior to shipment, you will not be billed and your order will receive a full refund. Orders cancelled after shipment are subject to our Returns and Refunds policy above.



Free - Domestic ground shipping on orders over $75
$5.95 - Domestic ground shipping for orders less than $75
$22.95 - Domestic - Express / Overnight


Website Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails


The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 12/14/2011

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
1313 Ranch Road 620 S. Suite 201
Lakeway, Texas 78734
[email protected]


We also ask that you read the HIPAA Notice of Privacy for additional privacy policy information.